Public Transit -

Public Transit

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Public Transit - Operational Challenges

  • Competition with other modes of transport, including rideshare services
  • Understanding the consumer and offering relevant rewards and discounts to help generate loyalty
  • Budgeting safety and operational costs
  • Ensuring the service is user-friendly and readily available
  • Customer satisfaction and avoiding negative publicity.
  • How can a public transportation service secure a good reputation?
  • Keeping up with technological advances and updating services
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