I have been associated with Amnet for the last 12 years. Since my joining here in 2007, I have experienced consistent professional growth and have been blessed with several learning opportunities. Starting from scratch as a quality assurance professional, I gradually got opportunities to work in multiple capacities. I have come a long way from handling a team to working at middle management to finally being promoted to senior management levels.
We bettered our business approach immensely in terms of planning over the years. The planning structure has evolved to a great extent since Amnet’s inception, which has further led to increased efficiency and improved delivery mechanisms. Better planning and outsourcing many services since 2013 have reduced our turnaround time from 48 hours to 24 hours. This has further resulted in a 10 percent growth of opportunities and has enabled us to handle 6,000–7,000 more books annually.
Since its inception, the company has been continually growing and evolving and has expanded its reach and base geographically. One of the significant changes that I witnessed during my tenure was the shifting of data entry services to the Vellore office.
Standing by our motto of customer obsession, the customer has been at the center of attention in all our major business decisions. We have always given prime importance to the feedback, demands, and expectations of our customers. Our sincere and continuous efforts to fulfill their expectations have led to the expansion and adoption of new technologies, which has eventually contributed to our growth as a company.
A quick turnaround time, on-time delivery assurance, and quality are some of the reasons our customers trust us. We have a team of highly skilled, committed, and responsible professionals who excel in project and client management and never let customers down.
In just a span of two decades, Amnet has made a name for itself and is counted among the top publishing services companies globally. And this had been made possible due to our undivided focus on our customers. We value our partners, respect our counterparts, and take pride in our motto of customer obsession and strive to focus on these values instead of putting our efforts into any competition.
The efforts Amnet puts into the learning and training of its employees is its USP, and it helps in the mutual growth of the company and its staff members.
Amnet gives me the right work-life balance, providing equal opportunities for professional growth and job satisfaction. Healthy work culture is this company’s biggest asset, which is every professional’s dream.
Although I have always enjoyed working here, the time since 2013 has been the best for me personally due to the adoption of a more strategic and planned business approach. We saw a steep increase in efficiency, our client base, and overall growth during this period, leading to higher learning and job satisfaction.
Building a loyal customer base over the years has been the most significant accomplishment of Amnet.
My team and my seniors have been a continuous source of inspiration and learning for me. They have been immensely kind and supportive in my professional and personal growth. With my team, the work seems less like work and more like fun.
I hope Amnet reaches greater heights and opens many more branches, creating more opportunities and serving many more clients in the future.